Canadian-owned · Built for vet, chiro, physio & hearing clinics

The front desk that answers your patient calls, even after 5 pm.

A fast clinic website, an AI receptionist that answers and books every call, and reminders that cut no-shows. Set up and run for you, in English and French.

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Built for:Veterinary clinicsChiropracticPhysiotherapyHearing clinicsMassage & rehabOptometry
How it fits

A Tuesday at the clinic, with all of it switched on.

Not a feature list. The same day you already have, with the parts you don’t get paid for handled. Every step says which service does it.

7:40 AM

A patient calls before the desk opens. They are booked.

The agent answers in their language, finds the first slot that fits, books it and sends the confirmation. Your team walks in to a fuller day.

11:50 AM

A cancellation. The slot is refilled from the waitlist.

The text agent offers the 2:00 PM opening to the patients who asked to be called if something came up, and the first yes takes it. A physio hour is billed instead of lost.

3:20 PM

An older caller wants to book by phone, not online. They can.

A hearing-aid follow-up booked in a two-minute call, slowly and clearly, with the appointment card mailed and the reminder sent to a daughter’s phone if asked.

5:35 PM

The 5:30 call does not go to voicemail.

A new patient asking whether you take their insurance plan gets the answer you gave the agent, and a first appointment on Thursday. The desk gets the text in the morning.

9:15 PM

An emergency call is triaged and routed.

The agent asks the questions you set, gives the emergency hospital’s number when it should, books the first morning slot when it can, and texts the on-call vet the summary.

All month

Recalls go out, no-shows get rebooked, and new patients find you.

The annual vaccine recall, the reminder the day before and an hour out, and a site that loads in under three seconds when someone searches “physio near me”.

FutureSource AI

booking patients, 24/7

Live demo
Illustrative example — your agent is trained on your business.
Every patient call, answered

Your AI receptionist answers while you are with a patient.

  • Answers every line, even mid-treatment

    Two lines ring during an adjustment or an exam and both get a calm, professional answer in the caller’s language.

  • Books, moves and refills

    New patients, reschedules and cancellations go straight into your schedule, and a freed slot is offered to the waitlist by text.

  • Takes the after-hours call properly

    It asks the questions you set, books the first slot, gives the emergency number you choose, and texts whoever is on call the summary.

The FutureSource CRM pipeline, shown with sample data
The CRM

Booking the patient is the easy part. Recalls and no-shows are the CRM.

The CRM is one place where every patient, appointment and recall lives — and the thing that reminds, rebooks and refills without anyone at the desk remembering to.

  • Every call, chat, form and booking in one place, with the reason for the visit and the plan they mentioned.

  • Reminders the day before and an hour out, which is what cuts no-shows — each one a billable hour at a physio or chiro clinic.

  • Recalls at the interval you set: the annual vaccine, the hearing-aid check, the six-week follow-up.

  • A waitlist that refills a cancelled slot by text, and one screen for tomorrow’s gaps.

What we measured

85%

of clinic websites take more than 4 seconds to show their main content on a phone.

We ran Google’s own PageSpeed test on 13,051 veterinary, chiropractic, physiotherapy and hearing clinic websites in Canada and the United States. The average main-content load was 10.9 seconds; Google’s “good” line is 2.5. Hearing clinics have the slowest sites of any industry we measure: half score under 50 on mobile. A patient in pain, or a dog owner at 9 pm, taps the next clinic on the map.

Measured with Google PageSpeed Insights, mobile, October 2026. Largest Contentful Paint, which is the moment the page’s main content appears.

See where yours sits

Starter, Growth and Performance — plus the AI agent as an add-on.

Monthly, no lock-in. Setup is quoted once we’ve seen your business.

See pricing

Frequently asked questions

What does it do with an after-hours emergency?

Exactly what you tell it to. For a vet clinic that usually means asking the questions you set, giving the emergency hospital’s number when the answers call for it, booking the first morning slot when they do not, and texting the on-call vet the summary. It never diagnoses, and it never guesses at what to do with an animal in distress.

Does it work with my practice management software?

It books into the calendar you already run the clinic from, whether that is your practice-management system or a shared Google calendar. We connect it during setup and test a real booking with you before it takes its first patient call. Your charting software stays as it is.

My patients are older. Will they manage an AI on the phone?

It speaks slowly and clearly, repeats the date and time back, never rushes, and says what it is when asked. A caller who wants a person can ask for one and it transfers during opening hours or takes a message and texts your desk. Hearing clinics are exactly where it earns its keep: the caller who will not use a web form still gets booked.

Is patient data kept in Canada?

Patient and booking records sit in a Canadian data region (Montréal). The voice provider that carries the live call keeps the call transcript in the United States, as most phone systems do, and the agent collects only what your team needs to prepare the visit — no clinical notes. Every provider and its location is listed in writing, so you can show it to whoever asks.

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